At Trojan Smart Locks (https://trojansmartlocks.com.au), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information.
Who we are
Trojan Smart Locks is an online platform offering smart lock systems and security solutions.
Contact Email: support@trojansmartlocks.com.au
Website: https://trojansmartlocks.com.au
INFORMATION WE COLLECT
We may collect the following types of personal information:
a) Personal Information
– Full Name
– Email Address
– Phone Number
– Billing and Shipping Address
– Payment Details (processed securely via third-party providers)
b) Automatically Collected Information
– IP Address
– Browser Type
– Device Information
– Website Usage Data
HOW WE USE YOUR INFORMATION
We use your information to:
– Process and deliver your orders
– Provide customer support
– Improve our website and services
– Send order confirmations and updates
– Send promotional emails (only with consent)
– Prevent fraud and ensure website security
COOKIES
Our website uses cookies to:
– Enhance user experience
– Store user preferences
– Analyse website traffic
You can disable cookies in your browser settings at any time.
COMMENTS
When visitors leave comments on the website:
– We collect the data shown in the comments form
– We also collect IP address and browser information for spam detection
MEDIA
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images.
EMBEDDED CONTENT
Articles on this site may include embedded content (e.g., videos, images). Embedded content behaves the same as if the visitor has visited the other website, which may collect data.
PAYMENTS
We use secure third-party payment gateways such as Stripe.
– We do not store your card details
– All transactions are encrypted using SSL technology
DATA SHARING
We may share your data with:
– Payment processors
– Shipping and delivery partners
– Email service providers
– Analytics services